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WPCNR THE LETTER TICKER. March 6, 2018:
Hits: 118
WPCNR THE LETTER TICKER. March 6, 2018:
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WPCNR THE POWER STORY. From Con Edison. March 6, 2018, 5:15 PM:
The Con Edison Restoration force restored 1,522 more customers since 3:15 PM…lowering the number of those without power to 24,522. County Executive George Latimer today said the County has no definite date when Con Edison expects to complete restoration to Westchester customers. Latimer said in his noon briefing Today at the Michaelian Building he had been hearing Friday would be that day.
The County Executive has scheduled the next Storm Briefing for 9:30 A.M. Wednesday morning.
You can see today’s briefing at
https://www.facebook.com/pg/westchestergov/videos/?ref=page_internal
(Copy and paste the above link in your browser and hit go to see the briefing)
| COUNTY/MUNICIPALITIES | CUSTOMERS OUT | CUSTOMERS SERVED | ESTIMATED TIME OF RESTORATION | MUNICIPALITY DETAILS | PREMISE DETAILS | VIEW |
|---|---|---|---|---|---|---|
| Westchester | 24,849 | 348,198 | Mar 9 2018, 11:00 PM | |||
| Ardsley Village | 134 | 1,786 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Bedford Town | 179 | 1,018 | Today at 11:00 PM | Details | Download List | |
| Briarcliff Manor Village | 698 | 2,964 | Today at 11:00 PM | Details | Download List | |
| Bronxville Village | 163 | 2,529 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Buchanan Village | 27 | 1,010 | Today at 11:00 PM | Details | Download List | |
| Cortlandt Town | 2,186 | 12,295 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Croton-On-Hudson Village | 455 | 3,629 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Dobbs Ferry Village | 98 | 4,153 | Today at 11:00 PM | Details | Download List | |
| Eastchester Town | 94 | 7,900 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Elmsford Village | 41 | 2,104 | Today at 11:00 PM | Details | Download List | |
| Greenburgh Town | 883 | 18,736 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Harrison Village | 1,402 | 9,470 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Hastings-On-Hudson Village | 319 | 3,436 | Today at 11:00 PM | Details | Download List | |
| Irvington Village | 22 | 2,632 | Today at 11:00 PM | Details | Download List | |
| Larchmont Village | 382 | 1,983 | Today at 11:00 PM | Details | Download List | |
| Mamaroneck Town | 1,567 | 5,259 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mamaroneck Village | 673 | 8,704 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mount Kisco Village | 110 | 5,075 | Today at 11:00 PM | Details | Download List | |
| Mount Pleasant Town | 2,144 | 8,783 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mount Vernon City | 1,149 | 29,297 | Mar 9 2018, 11:00 PM | Details | Download List | |
| New Castle Town | 1,418 | 6,574 | Mar 9 2018, 11:00 PM | Details | Download List | |
| New Rochelle City | 1,778 | 28,958 | Mar 9 2018, 11:00 PM | Details | Download List | |
| North Castle Town | 1,847 | 4,894 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Ossining Town | 86 | 2,307 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Ossining Village | 162 | 8,980 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Peekskill City | 113 | 10,239 | Today at 11:00 PM | Details | Download List | |
| Pelham Manor Village | 194 | 2,051 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Pelham Village | 232 | 2,831 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Pleasantville Village | 258 | 3,338 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Port Chester Village | 126 | 10,254 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Rye Brook Village | 156 | 3,720 | Today at 11:00 PM | Details | Download List | |
| Rye City | 350 | 6,070 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Scarsdale Village | 904 | 6,025 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Sleepy Hollow | 76 | 3,515 | Today at 11:00 PM | Details | Download List | |
| Tarrytown Village | 9 | 5,217 | Assessing Condition | Details | Download List | |
| Tuckahoe Village | 42 | 2,867 | Mar 9 2018, 11:00 PM | Details | Download List | |
| White Plains City | 795 | 23,854 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Yonkers City | 975 | 75,568 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Yorktown Town | 2,602 | 8,173 | Mar 9 2018, 11:00 PM | Details | Download List |
Hits: 108
Westchester County Executive George Latimer shared important health and safety advice today to help residents manage the aftermath of the Friday Nor’easter and prepare for the next storm expected to bring snow Tuesday night through Wednesday.
County Executive George Latimer said: “Residents in Westchester have been severely let down by their power companies in the wake of Winter Storm Riley, and with another storm expected to hit Westchester tonight, it is important to exercise caution and heed the advice from our Health Department in an effort to keep you and your loved ones safe and secure.”
For those who remain without power, check with your municipality for the location and hours of shelters and warming centers or visit the County’s Twitter or Facebook pages. The County has also made the County Center available for residents for warmth, coffee and entertainment.
Health Commissioner Sherlita Amler, MD added: “Low temperatures can be life-threatening, especially for seniors, infants and people who are at increased risk for hypothermia. Dress warmly in layers, and if a safe temperature cannot be maintained in your home, make temporary arrangements to stay elsewhere.”
More tips on storm safety are available at www.westchestergov.com/health and below:
Safe Generator and Alternate Heating Source Use
Strictly follow the manufacturer’s instructions to avoid a deadly indoor buildup of carbon monoxide and only use heating and cooking appliances inside your home that are designed for indoor use. Never use a natural gas, propane camp stove, barbecue or gas range to heat your home.
Never use a generator indoors or in partly enclosed areas such as garages, basements, porches, crawlspaces, sheds, carports or breezeways. Generators should only be operated outside, downwind and away from open windows.
Early warning signs of CO² poisoning are nausea, vomiting, headache, confusion, sleepiness and dizziness.
Chain saw safety
Food Safety When You Lose Power
Before the next storm arrives:
During the storm:
If the power goes out:
After the storm:
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There are still several areas of the city without power.
(Editor’s Note: 810 White Plains Customers are still Unconnected as of Con Edison’s 3:15 PM Updated Report.)
Con Ed’s response has been sorely lacking countywide. We are in constant contact with them and are facilitating the crews that do come, but they have a serious lack of resources throughout the county which has resulted in these unacceptable delays in restoring power.
The National Weather Service has issued a Winter Storm warning for our area for Wednesday, March 7th. Significant snowfall and hazardous travel conditions are expected.
The City’s Department of Public Works crews will be working through the storm to clear roads as quickly and completely as possible. In order to enable them to do their job it is important that vehicles not be left parked on the street.
As a courtesy, the City of White Plains is offering free parking to White Plains residents for vehicles registered to addresses within the City of White Plains in the Lexington-Grove East & West parking garages (also known as the Galleria), Hamilton-Main Garage, and Chester-Maple Garage starting at 9:00 AM Wednesday, March 7th through 9:00 AM Thursday, March 8th. All other garages, lots and on street parking will remain subject to normal enforcement. There will be strict enforcement of the City’s ban on overnight on-street parking as vehicles left on the street impair our ability to clear snow and can create hazardous conditions.
The City of White Plains is providing free firewood to White Plains residents who have fireplaces. The firewood may be picked up at the Gedney Recycling Yard on Gedney Way.
The City’s Warming Center, located at the White Plains Education & Training Center, 303 Quarropas Street, will continue to be open this evening starting at 6:00 pm for residents in need.
Thank you for your cooperation and stay safe.
Hits: 128
WPCNR THE POWER STORY. Latest Con Edison Comprehensive Update as of 1:15 P.M. E.S.T. Updated with George Latimer Briefing LINK:
Here is the update from the previous first published detailed comprehensive Con Edison Update. The number of customers out in Westchester has not gone down, but gone up 116 Customers to 27,853.
At the 3:30 Con Ed Update the Customers without power had declined to 26,371, declining 1,386 in two hours far short of the 2,500 per hour if Con Edison is going to have to hit today to get Westchester totally connected by the time precipitation begins this evening.
County Executive George Latimer gave a Midday Briefing on the storm situation and you can see that at this link:
https://www.facebook.com/pg/westchestergov/videos/?ref=page_internal
(Copy and paste the above link in your browser and hit go to see the briefing)
Mr. Latimer said that Governor Andrew Cuomo called the NYSEG and Con Ed restoration efforts “absurd” and promised a full investigation of the utilities performance.
Latimer said NYSEG had restored 4,200 Customers since yesterday, and at noon had 15,654 still out.
Benjamin Boykin of White Plains said the Board of Legislators would be interviewing both NYSEG and Con Edison on March 19 to find out what they have to say about how they handled the restoration efforts. Latimer said if you were an executive and you promised something by a certain time and you did not make it, you were fired.
Now, here is how the numbers looked at 1:15 P.M. WPCNR will publish the 5:15 Update when Con Ed releases it.
| COUNTY/MUNICIPALITIES | CUSTOMERS OUT | CUSTOMERS SERVED | ESTIMATED TIME OF RESTORATION | MUNICIPALITY DETAILS | PREMISE DETAILS | VIEW |
|---|---|---|---|---|---|---|
| Westchester | 27,853 | 348,198 | Mar 9 2018, 11:00 PM | |||
| Ardsley Village | 136 | 1,786 | Today at 11:00 PM | Details | Download List | |
| Bedford Town | 216 | 1,018 | Today at 11:00 PM | Details | Download List | |
| Briarcliff Manor Village | 710 | 2,964 | Today at 11:00 PM | Details | Download List | |
| Bronxville Village | 161 | 2,529 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Buchanan Village | 28 | 1,010 | Today at 11:00 PM | Details | Download List | |
| Cortlandt Town | 2,313 | 12,295 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Croton-On-Hudson Village | 862 | 3,629 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Dobbs Ferry Village | 143 | 4,153 | Today at 11:00 PM | Details | Download List | |
| Eastchester Town | 77 | 7,900 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Elmsford Village | 408 | 2,104 | Today at 11:00 PM | Details | Download List | |
| Greenburgh Town | 1,131 | 18,736 | Today at 11:00 PM | Details | Download List | |
| Harrison Village | 1,618 | 9,470 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Hastings-On-Hudson Village | 317 | 3,436 | Today at 11:00 PM | Details | Download List | |
| Irvington Village | 349 | 2,632 | Today at 11:00 PM | Details | Download List | |
| Larchmont Village | 424 | 1,983 | Today at 11:00 PM | Details | Download List | |
| Mamaroneck Town | 1,766 | 5,259 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mamaroneck Village | 741 | 8,704 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mount Kisco Village | 105 | 5,075 | Today at 11:00 PM | Details | Download List | |
| Mount Pleasant Town | 2,284 | 8,783 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Mount Vernon City | 1,150 | 29,297 | Mar 9 2018, 11:00 PM | Details | Download List | |
| New Castle Town | 1,319 | 6,574 | Today at 11:00 PM | Details | Download List | |
| New Rochelle City | 1,939 | 28,958 | Today at 11:00 PM | Details | Download List | |
| North Castle Town | 1,860 | 4,894 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Ossining Town | 94 | 2,307 | Today at 11:00 PM | Details | Download List | |
| Ossining Village | 186 | 8,980 | Today at 11:00 PM | Details | Download List | |
| Peekskill City | 122 | 10,239 | Today at 11:00 PM | Details | Download List | |
| Pelham Manor Village | 255 | 2,051 | Today at 11:00 PM | Details | Download List | |
| Pelham Village | 236 | 2,831 | Today at 11:00 PM | Details | Download List | |
| Pleasantville Village | 413 | 3,338 | Today at 11:00 PM | Details | Download List | |
| Port Chester Village | 123 | 10,254 | Today at 11:00 PM | Details | Download List | |
| Rye Brook Village | 157 | 3,720 | Today at 11:00 PM | Details | Download List | |
| Rye City | 342 | 6,070 | Today at 11:00 PM | Details | Download List | |
| Scarsdale Village | 1,042 | 6,025 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Sleepy Hollow | 77 | 3,515 | Today at 11:00 PM | Details | Download List | |
| Tarrytown Village | 9 | 5,217 | Assessing Condition | Details | Download List | |
| Tuckahoe Village | 43 | 2,867 | Mar 9 2018, 11:00 PM | Details | Download List | |
| White Plains City | 810 | 23,854 | Mar 9 2018, 11:00 PM | Details | Download List | |
| Yonkers City | 1,367 | 75,568 | Today at 11:00 PM | Details | Download List | |
| Yorktown Town | 2,520 | 8,173 | Mar 9 2018, 11:00 PM | Details | Download List |
Hits: 95
WPCNR THE POWER STORY. From Consolidated Edison. March 6, 2018. 8:15 A.M.
Con Edison has issued this detailed analysis of the Westchester County Outages town-by-town. The first of its kind during the power restoration:The complete chart is available at this link:
https://apps.coned.com/stormcenter/external/report.html?report=report-panel-westchester
| COUNTY/MUNICIPALITIES | CUSTOMERS OUT | CUSTOMERS SERVED | ESTIMATED TIME OF RESTORATION | MUNICIPALITY DETAILS | PREMISE DETAILS | VIEW |
|---|---|---|---|---|---|---|
| Westchester | 27,757 | 348,198 | Mar 06, 11:00 pm | |||
| Ardsley Village | 134 | 1,786 | Mar 05, 11:00 pm | Details | Download List | |
| Bedford Town | 225 | 1,018 | Mar 05, 11:00 pm | Details | Download List | |
| Briarcliff Manor Village | 760 | 2,964 | Mar 05, 11:00 pm | Details | Download List | |
| Bronxville Village | 161 | 2,529 | Mar 05, 11:00 pm | Details | Download List | |
| Buchanan Village | 26 | 1,010 | Mar 05, 11:00 pm | Details | Download List | |
| Cortlandt Town | 2,237 | 12,295 | Mar 06, 11:00 pm | Details | Download List | |
| Croton-On-Hudson Village | 553 | 3,629 | Mar 05, 11:00 pm | Details | Download List | |
| Dobbs Ferry Village | 124 | 4,153 | Mar 05, 11:00 pm | Details | Download List | |
| Eastchester Town | 76 | 7,900 | Mar 05, 11:00 pm | Details | Download List | |
| Elmsford Village | 382 | 2,104 | Mar 05, 11:00 pm | Details | Download List | |
| Greenburgh Town | 1,820 | 18,736 | Mar 05, 11:00 pm | Details | Download List | |
| Harrison Village | 1,460 | 9,470 | Mar 05, 11:00 pm | Details | Download List | |
| Hastings-On-Hudson Village | 314 | 3,436 | Mar 05, 11:00 pm | Details | Download List | |
| Irvington Village | 30 | 2,632 | Mar 05, 11:00 pm | Details | Download List | |
| Larchmont Village | 303 | 1,983 | Mar 05, 11:00 pm | Details | Download List | |
| Mamaroneck Town | 1,384 | 5,259 | Mar 05, 11:00 pm | Details | Download List | |
| Mamaroneck Village | 676 | 8,704 | Mar 06, 11:00 pm | Details | Download List | |
| Mount Kisco Village | 124 | 5,075 | Mar 05, 11:00 pm | Details | Download List | |
| Mount Pleasant Town | 2,354 | 8,783 | Mar 06, 11:00 pm | Details | Download List | |
| Mount Vernon City | 1,001 | 29,297 | Mar 06, 11:00 pm | Details | Download List | |
| New Castle Town | 1,513 | 6,574 | Mar 06, 11:00 pm | Details | Download List | |
| New Rochelle City | 2,058 | 28,958 | Mar 06, 11:00 pm | Details | Download List | |
| North Castle Town | 1,930 | 4,894 | Mar 06, 11:00 pm | Details | Download List | |
| Ossining Town | 96 | 2,307 | Mar 05, 11:00 pm | Details | Download List | |
| Ossining Village | 184 | 8,980 | Mar 06, 11:00 pm | Details | Download List | |
| Peekskill City | 110 | 10,239 | Mar 06, 11:00 pm | Details | Download List | |
| Pelham Manor Village | 297 | 2,051 | Mar 05, 11:00 pm | Details | Download List | |
| Pelham Village | 222 | 2,831 | Mar 06, 11:00 pm | Details | Download List | |
| Pleasantville Village | 303 | 3,338 | Mar 05, 11:00 pm | Details | Download List | |
| Port Chester Village | 224 | 10,254 | Mar 06, 11:00 pm | Details | Download List | |
| Rye Brook Village | 242 | 3,720 | Mar 05, 11:00 pm | Details | Download List | |
| Rye City | 505 | 6,070 | Mar 06, 11:00 pm | Details | Download List | |
| Scarsdale Village | 888 | 6,025 | Mar 06, 11:00 pm | Details | Download List | |
| Sleepy Hollow | 78 | 3,515 | Mar 05, 11:00 pm | Details | Download List | |
| Tarrytown Village | 10 | 5,217 | Mar 05, 11:00 pm | Details | Download List | |
| Tuckahoe Village | 43 | 2,867 | Mar 05, 11:00 pm | Details | Download List | |
| White Plains City | 813 | 23,854 | Mar 06, 11:00 pm | Details | Download List | |
| Yonkers City | 1,513 | 75,568 | Mar 06, 11:00 pm | Details | Download List | |
| Yorktown Town | 2,584 | 8,173 | Mar 0 |
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WPCNR THE POWER NEWS. by John F. Bailey. March6, 2018 7:25 A.M.
Con Edison crews restored 5,489 Customers to power since 11:30 last night.
According to the Con Ed real time Outage Map, 28,545 Customers are still without power in the 7 AM hour Tuesday morning.
Scarsdale, Peekskill,Larchmont,Mamaroneck, Chappaqua, Rye, Rye Brook, Mount Vernon, Armonk, Pelham, Ossining, Mohegan Lake, Shrub Oak, Harrison, Sleepy Hollow, Mt. Kisco, Beford still not much change overnight. since WPCNR last tallied the hardest hit cities and towns on the Con Ed map just before midnight.
In White Plains, no more restorations overnight, or since Sunday, WP still shows 360 Customers without power
Hits: 117
WPCNR THE POWER NEWS. By John F. Bailey. March 8, 11:30 P.M.:
The Con Edison Storm Center Outage Map which shows in real time the number of power outages remaining to be restored in the County reports 33,034 Customers (individual meters are “Customers” in Con Ed parlance), remaining without power from now named Tropical Storm Reilly (though gusts came within 1 mile per hour of Category 1 Hurricane classification – 73 miles per hour).
In White Plains, 20 Outages remain with 360 Customers without power. Very little progress was made since 2 PM in White Plains today.
Here are the Customers still suffering in the largest outages among cities and towns as compiled by WPCNR from the numbers on the Con Ed Storm Map
Peekskill area-118 Outages, 1,240 Customers Powerless
Scarsdale and Mamaroneck Ave vicinity; 65 Outages, 1,177 Customers Out
Shrub Oak: 24 Outages, 1,110 Customers Without Power
Mount Vernon area-125 Outages, 1,042 Customers No Power
Pinebrook area: 92 Outages, 1,135 Customers Powerless
Armonk: 61 Outages,975 Customers Out
East of Interstate 684: 37 Outages, 313 Customers Unconnected
Cortland: 26 Outages, 68 customers, No Power
Mohegan Lake: 32 Outages, 314 Customers Out
Jefferson Valley’Yorktown: 14 Outages, 700 Customers Out
Mount Kisco–26 Outages, 121 Customers No Power
Millwood–29 Outages -301 Unconnected
Croton on Hudson: 30 Outages,425 Customers Power Out
Chappaqua: 57 Outages, 768 Customers No Power
Ossining and East: 51 Outages, 699 Customers Without Power
Briarcliff: 23 Outages, 187 Customers Unconnected
Pleasantville: 20 Outages, 243 Customers Power Out
Thornwood: 48 Outages, 415 Customers No Power
Hawthorne: 14 Outages, 686 Customers Out
Rye City/ Rye Brook: 50 Outages, 646 Customers Powerless
Harrison: 63 Outages, 650 Customers Down
Mamaroneck: 73 Outages, 807 Customers Out
Larchmont: 66 Outages, 968 Customers Down
Elmsford; 31 Outages, 434 Customers No Service
Dobbs Ferry: 21 Outages, 73 Customers down.
Hastings-on-Hudson: 29 Outages, 370 Customers No Service
Pelham vicinity: 69 Outages, 564 Customers Power Gone
Union Avenue area: 40 Outages: 162 Customers Out
Hits: 102
WPCNR THE POWER NEWS. From Greenburgh Supervisor Paul Feiner. March 8, 5:30 PM:
The Greenburgh town crews will work thru the night today with Con Ed. And we have crews picking up roadside debris till dark in preparation for Wednesday’s snow storm. If you have wires in front of your house please let us know and we will forward to Con Ed. We are preparing for a large snow storm on Wednesday. We are monitoring anticipated conditions and will keep you advised.
Con Ed has been making progress restoring power (Monday) to some (Greenburgh) residents. Have been receiving e mails from some (but not all residents) with good news –their power is on. Hopefully, if your power is off you’ll get good news soon.
During my conference call with Con Ed and other municipal officials was advised that a few hundred contractors from outside the Con Ed service area are now in the area –more outside help expected tomorrow. And, Con Ed has asked for hundreds more to be available to them on Wednesday (for the anticipated snow).
These are areas the town is addressing—trees that have to be removed…
Road Closure / Tree Priority List
1) 26 White House Rd / Don Ln – Ticket WE18024599 & WE18024758 – completed
2) White House Rd / Biltom Rd – Ticket WE18047374 – completed
3) Biltom Rd / Don Ln – Ticket WE18047396 – completed
4 ) 13 Bryant St / Secor Rd – Ticket WE18051981
5) 18 Kathwood Road / Bowbell Road – Ticket WE18035024
6) 640 Old Kenisco Rd / Edgepark – Ticket WE18048920
7) 40 Dorchester Dr /Mount Joy – WE18052970
8) 43 Sheridan/Clayton Rd WE18053010
9) 300 Clayton Rd/ Sheridan Rd – WE18053022
10) Caterson Terrace/Charlotte Pl/Holland Pl – WE18042113
Hits: 126
WPCNR THE POWER STORY. Statement from County Executive George Latimer March 5, 2018:
“Days after Winter Storm Riley thousands of Westchester residents are still sleeping in cold homes with no lights and downed power lines right outside their doors. I find this disgusting.
I am outraged at both Con Edison and NYSEG’s slow and inadequate response.
On Sunday, I expressed doubt that NYSEG would be able to meet their timeline of restoring power by Monday night – unfortunately I was correct.
Today, NYSEG pushed back their timetable to 11:45 p.m. Tuesday. The people of Westchester, who pay both Con Edison and NYSEG for their services, deserve better. I’m calling on both companies to bring in more crews, and have their workers work around the clock to restore power to the people of Westchester.
My team has also reached out to the Chair of the Public Service Commission, John Rhodes, to again ask for an investigation of both Con Edison and NYSEG’s response to the storm.
Additionally, my team is already taking steps to prepare for the additional storm that is set to hit Westchester Wednesday evening.
To County residents, if you do have power I am asking you to please offer your home, a hot meal or a shower to family, friends and neighbors. To those County resident without power, please keep your chin up – I, along with my team, are working day and night to advocate for you.”