Resident Complains of Con Ed Miscommunication

Hits: 15

WPCNR THE LETTER TICKER. March 6, 2018:

John –

As so often, you have the most complete information.

I can access it because we have power back.

We went out at noon Friday and were restored Sunday evening.

BUT – half the block is still out.

(I reported our outage immediately.  I had one text from ConEd which said we’d be back on by 7 am Saturday.  No further updates until a day after we were restored Sunday evening.  On Monday, a question from them – are you on or off.)
I followed the links on your site.  The Con Ed list is gobbledygook.

It lists all the houses on our block individually, but makes no distinction between the ones that are on or off.

The have a lot of explaining to do.
A resident of the White Plains Gedney area
(Editor: Do you want to share your Con Edison experience? Write wpcnr@aol.com.)

Comments are closed.