Feiner: Con Ed Refund Spoilages If Power Out more than 24 Hrs

WPCNR’S THE FEINER REPORT. By Paul Feiner. Greemburgh Town Supervisor. September 15, 2006:

I received the following e mail from Sandra Miller of Con Ed indicating that only customers who experienced  heat related outages that took place on July 17-18th can receive reimbursement. Storm related damages from July 19th and last week will not be covered. I spoke to David Flanagan, Director of Public Affairs for the NY State Public Service Commission yesterday and they confirmed the policy and apologized for the fact that a letter sent to a resident of Greenburgh did not fully explain the eligibility requirements in the tariff. 


The PSC indicated that “Westchester residents who experienced a heat related outage (July 17-18) may submit a claim for up to $350. Claim forms are available on Con Ed’s web site: www.coned.com. Con Ed’s tariff does not provide for reimbursement of spoilage losses due to storm related outages. Therefore, Westchester County residents who lost power due to storm related damage are not eligible for reimbursement of spoilage losses under Con Ed’s tariff.”


When I spoke to David Flanagan he indicated that he thought it would be unlikely that the PSC will order Con Ed to reimburse customers for the storm related damages.


 I believe that the PSC and Con Ed should revisit the issue. I also believe that the PSC and Con Ed should consider refunding people who are out of power for more than 24 hours. The failure of Con Ed to get power back on in a timely manner is also related to infrastructure and manpower issues. If additional penalties are imposed when there are prolonged delays in power being  restored – Con Ed will have an incentive to complete the restoration job faster.


PAUL FEINER
Greenburgh Town Supervisor


From: Miller, Sandra
Sent: Friday, September 15, 2006 7:49 AM
To: Paul Feiner
Subject: RE: PROMISES MADE IN THE SUMMER HAVEN”T BEEN KEPT..we were promised refunds, but refunds denied..


 


An article in today’s Journal News clarifies the issue —Claims from the July 17-18 heat-related outages are being reviewed again and will be paid if they were wrongly denied.  Con Edison does not, however, reimburse for food spoiled in power outages related to storms, only in cases due to equipment problems.  The overhead storms of July 19 and last week are not covered.     

Posted in Uncategorized

City Hall News Teleconference with WPCNR: Dump, Silver Lake, City Center Update

WPCNR’S CITY HALL NEWS CONFERENCE. By John F. Bailey. September 15, 2006: WPCNR with the cooperation of  The Mayor’s Office is introducing a new feature this week in order that our readers know that WPCNR is attempting to get the answers on  questions raised by news events. Thursday afternoon, Paul Wood, the City’s Executive Officer and David Maloney, Strategic Area Development Officer/Grants Coordinator responded to a number of questions WPCNR left on their voicemails and conducted a telenewsconference:


 



 WPCNR: Does the Mayor have a statement as to what Commissioner of Building, Mike Gismondi has meant to the city, as he departs October 2?


 


Mr. Wood: We wish him luck in his future endeavors.


 


WPCNR:  Does the Mayor have a statement on the county approval of the $1.6 Million lease to HANAC and Bluestone Corp. to build and manage the senior housing project?


 


Mr. Wood: We’re evaluating it. Have you looked at the lease agreement (with HANAC and Bluestone Corporation)? They’re given the right to flip it (sell the lease).


 


WPCNR: Are you planning legal action to stop it?


 


Mr. Wood: We’re evaluating it.


 


Return of the Green Scum


 


 



SILVER LAKE on Liberty Park, viewed from the Harrison (East Side) of Lake looking south to White Plains and Lake Street on August 31, 2006. Photo, WPCNR News


 


WPCNR:  What is causing the new green scum coating Silver Lake for the last three weeks now that temperatures are in the 60s?  Related Question: did the Town of Harrison ever repair their sanitary sewer line as the city was told it would do?


 


Mr. Wood: The cause is biological. It is not sewage from Harrison. Buddy (Commissioner of Public Works sent me a memo explaining the situation).


 


Mr. Maloney: We’ve initiated dialogue with upper level federal elected officials for help in cleaning it (Silver Lake) up. (Mr. Maloney declined to say who the elected officials were the city has contacted.) . The park closes in 7 weeks – we have time to work on a solution for next year.  


 



Silver Lake Scum in the Sunset. August 31. Looking West. Liberty Park dock is at left. Photo, WPCNR News.


 


WPCNR: Is the city requesting federal aid from elected officials to clean up Silver Lake?


 


Mr. Maloney: . Buddy (Nicoletti) is seeking aid from the state, we are holding discussions at the federal level. We’re in the early stages of discussion, it’s too soon to tell what the officials can do. We’re actively pursuing it.


 



Joseph “Bud” Nicoletti Supervising in the field, relining the Main Street Sewer


Commissioner of Public Works.


 


 


A short time later, Mr. Wood shared with  WPCNR this Memorandum he had received from Commissioner of Public Works, Joseph Nicoletti on the causes and efforts to alleviate the return of the Silver Lake scum:


 


It’s not quite like last year when the sewage from Harrison was getting into the lake, but due to natural causes, there are many rooted algae plants that grow there. Arne (Abramowitz, Commissioner of Recreation and Parks) and I noticed this several months ago, and it does hamper the use of our paddle boats.


 


The removal of these “weeds” requires an exhaustive engineering study with much chemical analysis. The removal plan would then have to be submitted to the State DEC (Department of Environmental Conservation) and, after approval, we’d go out for bids to retain the specialized underwater contractors that do this work.


 


That’s why, last December, we jointly applied with Harrison to the State for a $220,000.00 grant to retain an environmental engineering firm to begin the study and come up with a DEC-approved plan. We’ve yet to hear back (from the state) as to the status of this grant.


 


The actual construction work, consisting of dredging of certain parts of the lake (especially near the outfall basin near Lake St.; removal of the lake bottom muck and rooted algae, and the easier to discard, floating algae; treating the water with chemicals which will retard the regrowth of algae, but not enganger one’s ability to potentially drink the water, etc., has an estimated price tag of $500,000.00 to $1,000,000. Presumably, if we got the initial State grant for the design, the State would come up with more money for the actual work.


 


I’ll check with the State next week as to the grant status.


 


  The Dump, The DEC and The City


 


WPCNR: Will the city have to remediate the existing TCE’s from the city dump before executing repairs and reconfiguration of the City Dump Composting site to comply with DEC regulations? Is the DEC allowing the city to leave the TCE contamination in the dump?


 


Mr. Wood said he would be arranging a discussion of the project between WPCNR and Mr. Nicoletti, and the schedule submitted to the DEC


 


(Editor’s Note: Wendy Rosenbach, Spokesperson for the Department of Environmental Conservation told WPCNR Tuesday of this week that the DEC has received a schedule from the Department of Public Works for the construction requirements the DEC seeks to allow the city to keep composting in the City Dump.  Rosenbach advised WPCNR that it has not been decided whether the city will be asked to remediate the TCE (TriChloralEthanes) that remain in the City Dump, or whether the city will be allowed to cap the landfill in a manner that seals off the TCEs and prevents them from leaking into the ground and the Mamaroneck River, which the TCEs have been polluting for thirty years. Rosenbach confirmed to WPCNR that the landfill has to be closed and that the city has begun removing the storm debris and other items they were not supposed to dump in the landfull such as concrete, barrels and general effuse. )


 


CON EDISON


 


WPCNR: Does the Mayor have a statement on how Con Edison cooperated during the Labor Day “Ernesto” electrical outages – were they better, worse, acceptable?


 


Wood declined to answer this question.


 


CITY CENTER SECURITY


 


Does the Mayor have a Statement on Downtown Security Concerns and how the police and the City Center are responding – as did Louis Cappelli?


 


Mr. Wood: There has not been one incident of violence thank god in the downtown…in spite of that, we have been asked to increase patrols on weekend nights to give the appearance of order and safety.


 


WPCNR: How much has security been increased?


 


Mr. Wood: Not much…an additional two officers walking. Several years ago we used to have the paddy wagon there but we were told it looked dangerous so we stopped doing that. I don’t know what enough presence is.  There hasn’t been an incident. We deploy city police based on where incidents are reported. Would you have us move police from areas where there are incidents to where there are less?  It (the downtown atmosphere) is all based on some peoples’ perceptions.  When you have mixed groups you’re going to have that. We’re extremely pleased it has become a vibrant bustling center. It’s safe – what do you do — send a police escort for everybody?


 


Mr. Maloney: Some people just don’t like kids


 


WPCNR: Thank you, Mr. Wood, Thank you Mr. Maloney.


 


 


 


 

Posted in Uncategorized

Spano Gets Con Ed to Review Rejection of July Heat Outage Claims.

WPCNR COUNTY CLARION-LEDGER. From the Westchester County Department of Communications. (EDITED) with CitizeNetReporter Background. September 14, 2006: County Executive Andy Spano has interceded on behalf of county residents who had food spoilages during the July heat wave and has persuaded Con Edison to review previously rejected spoilage claims for cause. Previously the County Executive had not intervened or promised aid when Con Edison refused to pay food spoilage claims on wind storm related food losses, saving itself an estimated $8.7 Million when  Con Ed’s Mark Drexel, Acting Director of Emergency Management said the company would reimburse food spoilage from tornados before the Board of Legislators in a public hearing. 


          The official county announcement released today reports:  Executive Spano  has contacted Con Edison on behalf of utility customers who filed what would seem to be legitimate claims for reimbursement from food spoilage caused by the utility’s outages due to heat July 17 and 18. In response to Spano, the utility has agreed to revisit all the rejected claims. Customers should resubmit their claims for heat-related outages only.


          Spano has also sent a letter to the Public Service Commission demanding public hearings locally to be held on Con Edison performance during the three power crises in the last two months.


(More)


 


The PSC does not require Con Edison to reimburse customers for food losses when the event was caused by an “act of God,” such as the tornado, the micro burst or the tropical storm. (Editor’s note: However, a Con Edison executive promised just such reimbursement  to Westchester residents during a public meeting of the County Board of Legislators right after the July 18 events. The next day, WPCNR discovered and reported that Con Edison had quietly reneged on this promise that was being broadcast on WCBS Radio. )


 


In contrast, Con Ed says it will reimburse for food spoilage for residents for outages (lasting at least 12 hours) caused by equipment problems, such as when feeder cables failed during the July 17 and 18 heat wave. Originally, Con Ed said it would only reimburse for up to $150 without receipts, but at Spano’s insistence, it agreed to reimburse for up to $350 without receipts to document these losses.


Nonetheless, Spano has been contacted by email and phone by many constituents who are complaining that their food claims have been summarily rejected by Con Ed without explanation and without an appeal process.


 


“Unacceptable.”


 


“I called Con Ed and told them their procedures are unacceptable,” said Spano. “Yes, some of these claims are rejected because they were outages caused by the storms. But others of these claims appear to be heat-related and should be honored. As part of our conversations with Con Ed, the utility is now re-examining  the claims it previously rejected. Again, it is only the losses due to the extreme heat outages of July 17 and 18 that lasted for at least 12 hours that are involved.”



The County Executive’s Office has forwarded to Con Ed all the specific rejections brought to Spano’s attention. Others who had their claims rejected should resubmit their claims. Go to http://www.coned.com/customercentral/lawclaims.asp


 


PSC Hearings on Ernesto Con Ed performance  Should Be Local. Spano Says.




            County Executive Andy Spano has followed up on his calls for an independent performance review of Con Edison, and called on the state Public Service Commission to hold a hearing in Westchester and meet with Westchester officials as it proceeds with its independent evaluation of Con Edison’s preparedness and response to Tropical Storm Ernesto, which left tens of thousands of people and businesses without power for days.


 


            “This has been a horrible summer in terms of electric power for Westchester residents and businesses,” said Spano. “We had four major weather events, causing major outages.  I want answers. I  want the PSC to make sure its outside consultant gets input from us as it proceeds with its planned audit of Con Edison’s response to Ernesto. I want to make sure that those Con Ed customers who are entitled to reimbursement get their money.”


Tropical Storm Ernesto was the 4th major weather event causing outages this summer in Westchester. The others were a tornado July 12,  a heat wave July 17 and 18 and a “micro burst” (electric storm) July 21. 



Letter to PSC Chairman William M. Flynn


Approximately 90,000 Westchester residents and businesses lost power during Tropical Storm Ernesto, beginning Sept. 3 and in many cases lasting five days. Following the storm, Spano wrote to Gov. Pataki asking



for an “independent performance assessment” of Con Edison’s preparedness and response. The PSC announced last week it would conduct such an audit to look at Con Ed’s emergency response planning, the adequacy of its resources, its use of mutual aid with other utilities and its outreach to customers.


In a letter Wednesday to PSC chairman William M. Flynn, Spano asks that the PSC consultant meet directly with him and his staff “in order to learn firsthand what the county experienced during the extensive outage,” and that the consultant conduct a public meeting in Westchester “to listen to the concerns of our residents as they pertain to Con Ed’s emergency preparedness, response and restoration of power.”


In addition, Spano asked the PSC to expand the scope of its inquiry to look into the following:


·        How does Con Ed’s infrastructure, specifically in Westchester, compare to that of other utilities that have overhead wiring and poles when it comes to redundancy and strength?


·        What are the “best practices” utilized by utilities throughout the nation to prevent weather-related power outages and to restore power in a more timely manner? Is Con Edison  incorporating any of them into its own operating and management systems?


·        What are the “best practices” used by utilities to communicate with customers before, during and after power outages, and once again, which, if any, of these practices are being used by Con Edison?

Posted in Uncategorized

White Plains Hosp Names New Child Emergency Center for Kylie and Louis Cappelli

 


 


WPCNR Vital Signs. September 14, 2006:  Kylie and Louis Cappelli were honored with the unveiling of  a plaque naming the White Plains Hospital Center 12-bed Pediatric Emergency Center in recognition of The Cappelli Foundation $1,000,000 gift and $500,000 donated at last year’s Grand Opening Benefit Gala for Trump Tower at City Center towards the construction cost of the PEC.


 



 


Louis Cappelli, “The Super Developer”  told WPCNR “The Foundation’s Mission Statement is we want to help kids. When we heard of this project, we very much wanted to be a part of  it and part of White Plains Hospital Center. We’re building in White Plains. We’re building in Westchester. We always want to give back. It was the right thing.” Mr. Cappelli and his wife, Kylie stand with Paul Weissman,Chairman of White Plains Hospital Center, left, and Jon Schandler, hospital CEO at Wednesday evening’s naming ceremony. Photo, WPCNR News.



 


At a gathering of dignataries who included State Senator Nicholas Spano, ( Shown above with The Super Developer  and Kylie Cappelli), Assemblyman Adam Bradley, Mayor Joseph Delfino of White Plains, Councilman Glen Hockley, and assorted luminaries, Mr. Cappelli said, “We are also impressed with the comprehensive level of services which will be provided to children in need at the new Pediatric Center.”  The plaque naming the Pediatric Emergency Center for Louis and Kylie Cappelli is framed at the right. Photo, WPCNR News.


 



Dr. Thomas Haydock, Director of Emergency Services, said the Pediatric Emergency Center will open in September 2008, and it will be the first and only emergency treatment facility designed, equipped and customized to treat 12 children at a time, each in private rooms, custom-equipped with medical technology — sized for treating children. Photo, WPCNR News


 


Haydock , who has been guiding the busiest emergency room in Westchester County for the last two years, is enthusiastic about the new level of care the Pediatric Emergency Center offers children. Twelve of the 42 new emergency rooms being built in the hospital’s new emergency wing will be devoted to child care exclusively in the new wing. He said the hospital is in the process of hiring a team of pediatric emergency medicine physicians to staff the new facility. The development of the PEC and selection of staff is being supervised by Dr. Jolie Yuknek.


 


The PEC will separate children from the adult patients, with a separate waiting room in a more comforting environment away from the frightening tumult of the daily emergency room activity. The rooms in the wing Haydock said,would be private and decorated and more comforting than the curtain and open bay environment characterizing the general emergency room, that Haydock said can be very scary for childen.


 


Jon Schandler, Hospital President and CEO of White Plains Hospital Center told WPCNR,  the PEC was “clearly something we wanted to do. We’ve needed it forever. It’s smart for kids, and will have special equipment special treatment.”


 


Schandler said the new Flanzer Emergency Room which will include the Pediatric Emergency Center, would be constructed simultaneously while continuing operations of the present emergency center. He said planning for the simultaneous mix of treatment and construction is underway and one of his major concerns.


 


All Ambulances Come to White Plains


and Private Cars, too.


 


Haydock said White Plains Hospital Emergency Room will serve 47,000 patients in 2006, up from 30,000 patients three years ago. Haydock told WPCNR when asked if the financial decisions that resulted in the closings of United Hospital in Port Chester and St. Agnes Hospital in White Plains had been a miscalculation on the part of the area medical decision-makers, said “that’s part of it.”


 


He also said people have changed the way they seek health care and how they make decisions. He told WPCNR the emergency room traffic has been swelled due to the public developing the habit of going to the emergency room for care immediately instead of waiting to make appointments with their own doctors. “People who have their own doctors, now go to the emergency room to get care,” Haydock said. WPHC’s emergency room has a “sophisticated” triage management team that sorts out seriousness of cases as they come in. Still, waits in the emergency room can be as long as three hours.


 


At 47,000 patients a year going through the WPHC emergency room, this works out to 130 patients a day, 6 patients an hour, on average.


 

Posted in Uncategorized