Con Edison Saturday Morning: We’re Rebuilding System as We Go–CEO SAYS–CREWS FROM PUERTO RICO RECALLED.

WPCNR THE POWER STORY. From Consolidated Edison. Released Saturday 9 A.M. March 10, 2018:

Forget about merely trying to repair damages from last week’s back-to-back storms in the Northeast, said Con Edison’s Chairman and CEO John McAvoy on Friday during a press conference at the New York headquarters .

Credit: Con Edison

“With winter storms we’re used to seeing trees and limbs come down and take down our wires and interrupt power for our customers,” McAvoy said. “These storms — the tree damage we’re seeing is much more extensive.

“And the result of that is we’re not just repairing our system, in many cases we’re actually rebuilding it,” he said about the storms’ impacts, which unloaded heavy, wet snow and whipped roaring 70-mph-plus winds through ConEd’s service territory, first on March 2 and then on March 4.

McAvoy said the number of outages that ConEd saw in both storms was “very significantly higher” than what’s typically seen for these levels of storms. “If you compare it to Hurricane Irene, which occurred in 2011, 50 percent more outages in Westchester from the storms than from the hurricane,“ he said.

“What we saw that caused so much damage was a three-fold part of the weather equation. First, extremely high winds with gusts up to 70 miles per hour, a heavy, wet snow that really stuck to the trees, and ground and soil that were saturated and that allowed many trees to become fully uprooted as a result of the high levels of precipitation. This is basically completely a tree event,” McAvoy said.

As of this morning, ConEd reported that crews have restored service for about 187,000 of the roughly 200,000 customers that lost it during that short span of time.

The mutual aid process that’s set up to allow utilities throughout the country to share resources with each other quickly located many crews from other areas to the Northeast to support ConEd.

“We helped Puerto Rico in their time of need. When the second storm hit we decided to recall our employees from Puerto Rico and they are now back and added to the restoration,” added McAvoy.

ConEd currently has 2,000 people working in the field, including about 600 ConEd employees and approximately 1,400 mutual aid workers, said McAvoy. “And we expect that we will get another 400 over the next several days.”

Company officials acknowledged earlier on Friday that some of the toughest work remains, with more than 86 Westchester County roads closed, more than 600 of the outages involving single customers, and numerous locations having severe tree damage.

Crews restoring service will first focus on repairs to critical facilities, such as hospitals, municipal pumping stations and schools, according to a ConEd statement. Customers who are still out of power from last week’s storms will be given “the highest priority for restoration,” the company said, and restoration efforts will continue on a 24-hour basis until every customer is restored.

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WHITE PLAINS WEEK ON WESTCHESTER’S BIG POWER OUTAGE AND ON YOUTUBE, www.wpcommunitymedia.org and www.whiteplainsweek.com

1-opener-ANNIVERSARY

THE WHITE PLAINS WEEK

THE CON ED EDITION!

MARCH 9 PROGRAM IS ON THE AIR

 ON YOU TUBE AT
the whiteplainsweek.com link is
WITH PETER KATZ VIDEO OF CHARLES LATIMER’S
CON ED SMACK DOWN AT THE COUNTY CENTER
THE UNBELIEVABLE CON ED OUTAGES
Of “STORM WEEK”
COVERAGE OF THE UPCOUNTY DAMAGES
FEATURING STATE SENATOR TERRENCE MURPHY
AND THE TOWN SUPERVISOR OF YORKTOWN
PLUS 
JIM BENEROFE ON WHAT IT’S LIKE TO BE WITHOUT ELECTRIC POWER
18TH YEAR WESTCHESTER’S MOST COMPLETE NEWS ROUNDUP ON WHITE PLAINS TV
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Con Ed, NYSEG: 27,000 Westchester Customers Restored to Power in 24 Hours. Latimer After Reports of Miscommunication misery, demands Con Ed Board dismiss incompetent management.”Con Ed Does not Care,” One Victim Cries: “This is Not Ok, Not at all,” COMPLETE VIDEO ON LINE AT WESTCHESTERGOV.COM…SEE END OF THIS STORY

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COUNTY EXECUTIVE LATIMER ADDRESSING SOLIDARITY MEETING AT COUNTY CENTER THIS MORNING.

WPCNR THE POWER STORY. By John Bailey. March  9, 2018 reported from Facebook Stream:

As of 11:30 this morning, 13,000 Con Edison Customers are without power in Westchester County, NYSEG reports 6,941, Joan Macdonald, Director of Operations for the County said moments ago 11:15 A.M.

As of yesterday morning there were 47,000 out of power between the two companies.

Con Ed and NYSEG over 24 hours has restored a little over 1,000 Customers (with meters),  an hour. This after outages had tripled to 47,000 Wednesday morning.

The County Executive had easily 100 persons on the dais behind him at the Little Theater in the county center, criticized Con Ed for communication chaos, speaking in “corporate speak,” to county and local officials and misinforming customers and failure to work directly with communities to bring back power.

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A young woman from Mount Vernon, Rikka Mills (above) a community particularly hard hit, said she had three disabled children. Her voice breaking, she described repeatedly calling Con Ed, reporting her plight. She said Con Ed did not get in touch with her. I was brought to tears when she said plaintively, “This is not O.K. Not at all.”

Ms. Mills in tears related her Con Ed horror:

 “We have been without power since Friday, I have two disabled children, and they should never been in this situation. It is so hard to bring them home to a cold house because change is difficult for them. Each time we spoke with ConED they would say ‘it will come back on soon.’ When I was driving around in the snowstorm to find a hotel I got a text from ConED saying the power was back on – and when we went back home it was still out.”

Before starting his press conference he called for the Con Ed Board to replace their senior management. He said Con Edison had failed in its responsibility, lost the confidence of its customers.

Linda Puglisi Town Supervisor of Cortlandt, said time after time event after event Con Ed has failed:

“In 27 years as Town Supervisor, I have gone through storms, hurricanes, nor’easters, flooding and it is the same ending of the story each time – and let me tell you it is not a happy ending, it is a nightmare.”

Latimer in response to a news conference question said the county had no power to effect the change, that was up to the Con Ed Board and shareholders to do that.

Latimer criticized Con Ed and NYSEG for failing to set up command centers in towns to interact with town police and leaders. Inadequate briefings to the county and callusnous towards its customers. He said Con Ed management had lost the confidence of the people.

WPCNR Go to www.westchestergov.com scroll down to the Facebook icon click it, on left side go to “videos” click it and check periodically. or Copy and paste this link in your browser, and hit ‘GO” TO SEE THE COMPLETE RALLY AND NEWS CONFERENCE

 

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220 Roads Blocked in Westchester County at 5 PM. Con Edison Answers Questions Raised by Yorktown Media Briefing

WPCNR THE POWER STORY. Response from Con Edison Media Relations. 3:20 P.M. E.S.T. March 8, 2018 UPDATED 5:11 P.M. EST: 

This just in: from Con Ed Media relations. At 5 PM, Con Edison’s  Allen Drury reports 220 roads are blocked in Westchester County.

WPCNR contacted Con Edison Media Relations about questions raised at the Yorktown Media Briefing conducted by County Executive George Latimer this morning and he sent these answers earlier this afternoon to WPCNR

Here are the answers to WPCNR’s questions

WPCNR: At the Yorktown Police Department briefing held by C.E. Latimer, Mayor of Yorktown,Senator Murphy, Mr. Latimer was unclear as to whether Con Ed is now providing and verifying Customers Out of Power with the Police Department (s) in Yorktown–and surrounding north county communites. Are you sharing real time numbers now with the police departments? This was a big criticism leveled in the briefing this morning?

 

ALLEN DRURY, CON EDISON MEDIA RELATIONS: We provide outage numbers in near real time via our publicly available outage map. The map contained some outdated numbers for a time this week but that is rare.

It  is usually accurate and updates every 15 minutes.

During emergencies like this one, we hold regular calls with municipal officials in which we provide updates on progress and any other information that is requested, including outage numbers.

We have numerous other contacts with municipal officials outside of those calls during emergencies.

WPCNR: When you dispatch crews to repower in view of the significant new outages…do you give each crew a series of assignments geographically close together ? Are you doing that now?

Mr. Drury: Yes. Crews are deployed strategically and the locations of areas where repairs are needed is a factor in that deployment. This is for the reason you mentioned. (See additional information in answer 4.)

WPCNR: Does Con Edison have a statement on Mr. Latimer’s call for the top level management to step down and managers be replaced do to the communication deficiencies many are alleging yesterday and today?

Mr. Drury: We are focusing on the restoration of customers from the two storms. We understand customers’ frustration with not having power. Living without power for a short time is difficult. Living without power for days is nearly unbearable.

We want customers to have power as badly as they want to have it. That is why we are working 24/7 to get customers back into service.  Most of our workers live in the communities we serve, so our customers are our relatives, friends and neighbors. In fact, many of our crew members who are working long hours doing dangerous, arduous work go home at the end of their shifts to homes without power.

 WPCNR: Mr. Latimer alleged that Con Ed could have managed restorations better by direct communication with the police departments, instead of just making decisions on greatest numbers out. Do you have a comment on that?

Mr. Drury: During outages, utilities, including Con Edison, prioritize repairs that will bring the largest number of customers back the fastest. In addition (as mentioned in a previous answer) we consider the locations of areas where repairs are needed so that crews maximize time spent making repairs, not driving long distances from job to job. We also give priority to critical customers, such as police and fire stations, hospitals,  municipal water treatment plants, etc.

WPCNR:  Is Con Ed adopting a new strategy with the tripling of the Customer Out numbers in Westchester?

 Mr. Drury: We are prioritizing the restoration of customers who lost service in the first storm, last Friday. No question, yesterday’s storm affects restoration.

It was incredibly destructive in Westchester. More than 100 ( Updated to 220 as of 5 P.M.) additional roads were blocked by fallen trees and debris. The storm forced us to take crews off the road for a period, as we had to sharply curtail work during the storm.

We were able to restore service to all but 6,500 of the approximately 140,000 customers affected by the first storm.

Yesterday’s storm affects restoration and caused the numbers to rise again.

WPCNR: Is there a statement from the top management of Con Ed on the criticism of restoration strategy leveled the last two days, today and yesterday?

Mr. Drury, Con Edison: We are focused on the restoration. Once the restoration is complete, we will examine all aspects of the restoration and look for areas to improve.

 

 

 

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