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WPCNR THE HOMELESS NEWS. By Geoffrey Ruff. (C) 2005, The CitizeNetReporter. All rights reserved. Part 1 January 25, 2006: My name is Geoffrey Ruff. I am a recipient of the Drop-In Service (at 85 Court Street). I have utilized this service on and off for 7 to 8 years. I arrived here, along with others who reside at the Drop-In seeking help, and assistance.
Hopefully this report will reveal that Westchester’s Department of Social Services is in dire need of additional and/or change, targeting standards, ethics and protocol in regards to housing the Single Homeless Men and Women, who occupy the Drop-In Center.
(More)
To US, these facts are indeed real, and do, in fact, exist. We do not understand that there are Supervisors who will relay to the Administration of the Department of Social Services that “there are some problems, but things are fine” reports, when, in fact, there are problems within the application process that demand the use of the Drop-In Service.
Hopefully, WE can come to some conclusions where the Homeless, and people who seek temporary assistance here in Westchester, and the Department of Social Service can both see “eye to eye” and benefit from the help and assistance.
Thank you for reading and considering this packet. I hope it is very informative.
THE PROCESS STEP 1
A Homeless applicant first walks into a district office, fills out an application. More than likely that applicant will have to return to the receptionist a number of times, because of questions on the application they don’t understand or just plain missed.
Once the application is complete, and handed in for review, the application is scrutinized by a caseworker. An hour or so later, the applicant is called to review the application. The process starts to become complicated and discouraging at this point.
The applicant is asked if he/she can verify where they have been staying. If the applicant has been staying on the street with no place of housing, i.e., parkbench, back of a supermarket, woods, cardboard box, or anyplace they can rest, they are asked to produce a document(s) to verify that they frequented these places.
It is hard to impossible to get letters verifying these facts (that they were homeless). The applicant is usually alone, and in no contact, or good standings with citizens to write a letter for him/or her.
If the applicant cannot produce this letter, they are stopped at this point, and given the option to produce a letter, or they cannot be accepted for Social Services. The applicant must now utilize the Drop-In Service, or forges a letter to verify (he is homeless), or is discouraged, and returns to the depressing, and dismal squalor they sought help from.
If the applicant has happened to bed-down in someone’s home, the DSS Caseworker askes for a letter verifying this fact. This can also lead to problems, because usually people who let applicants into their house wish not to create this letter for fear of reprisals terminiating their own housing.
Thus, the case, the applicant stopped at this portion of the process, the Homeless applicant is asked to come back at 2:00 P.M. for placement.
(At this point, I am not sure about the process for Homeless Women, so I will keep the facts on Homeless Single Men).
If the applicant comes back to DSS at 2:00 P.M., they wait until 3:00 or 3:30 and are given a placement sheet communicating that they are housed at the Volunteers of America (VOA) until further notice for assessment.
(Part II of Mr. Ruff’s exclusive report will appear tomorrow).